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Privacy policy

At Sylvian Tripod, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data, as well as how you can opt out of communications.

1. Information We Collect

We may collect the following information when you interact with our platform:

  • Personal details name, contact number, email, and shipping address for order processing and delivery.

  • Transaction details related to your purchases.

  • Communication records when you contact our support team.

2. Data Security

We implement security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

3. Opt-Out Instructions

If you do not wish to receive promotional messages or updates, you can opt out by:

  • Clicking the Unsubscribe link in promotional emails.

  • Replying STOP to opt out of SMS notifications.

  • Contacting our support team to request removal from our communication list.

4. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services implies acceptance of the updated terms.

For any questions or concerns regarding this policy, please contact our support team at [email protected].